Directions: In this section there is one incomplete conversation which has four blanks and four choices A,B,C and D, taken from the conversation.Fill in each of the blanks with one of the choices to complete the interview

and mark your answer on the Answer Sheet.

Clerk: Lost and Found Office.Can I help you?

Hill: I certainly hope so.I’m Jack Hill.I flew here from London yesterday,  7  

Clerk: Oh, dear!   8  

Hill: Yes, I told them at the information desk but I didn’t have time to contact them then.I had a business meeting to attend.

Clerk: Mr.Hill, I do need some information from you.  9   

Hill: It was Flight BA512.The plane was almost an hour late so we landed at about six o’clock yesterday afternoon.

Clerk: Fine, I also need to know the number of your baggage check, Mr.Hill.You’ll find it on your ticket.

Hill: OK.  10   .They’re BA035721 and 035722.Two large leather suitcases, one is green, the other is brown.

Clerk: Thank you, Mr.Hill.Would you like to give me your phone number? I’ll call you back.

Hill: Right.It’s 382-9746.

Clerk: That’ OK, Mr.Hill.We’ve got the number.I do hope we can get your bags to you this evening or tomorrow.

Hill: Thank you.